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Order Follow-up
Confirmation e-mail
 
  • Once the transaction is accepted, you will receive an e-mail at the indicated address during registration, confirming the order.This e-mail serves as a purchase order and is used as reference for the transaction. It is therefore important to conserve it in order to track the order.

"My rice power" Section
 
  • You can track the status of your order at all times through the "My rice power" section of the rice power website.
  • This section enables you to:
    - See a summary of orders you have placed, cancelled and orders that are currently being processed.
    - Check all order details: items selected, parcel tracking, shipping date, particular comments.
    - View/change your personal information.
    - Update your password.
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